Shipping Policy

Updated: October 30, 2026

1. Domestic Shipping (United States)

Free standard shipping on all U.S. orders over $80. For orders under $80, a flat $3.99 shipping fee applies.
Please allow 7–10 business days for order preparation and delivery, though orders shipping outside the continental United States may require additional time.
Note: actual delivery dates cannot be guaranteed once shipped; please plan accordingly for gifts or time-sensitive orders.

2. International Shipping

We currently ship to nearly 70 countries worldwide. Shipping rates depend on your destination:

European Union — a flat rate of €9.99, with free shipping on orders over €120. Applies to: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
All other countries — a flat rate of $3.99, with free shipping on orders over $80. This includes the United Kingdom, Switzerland, Norway, Canada, Japan, Australia, and every other destination we ship to.

Estimated delivery times:

Approx. 8–12 business days: European Union, United Kingdom, Switzerland, Norway, Canada, Australia, and New Zealand.
Approx. 5–8 business days: Japan, South Korea, Malaysia, Singapore, and Thailand.
Note: actual delivery dates cannot be guaranteed once shipped; please plan accordingly for gifts or time-sensitive orders.
For international orders, the purchaser is responsible for any tariffs or duties that may be collected by local customs authorities.

3. Order Processing and Tracking

We typically process all orders within 1–2 business days. Once your order ships, you will receive an email with tracking details.
Processing and shipping times may vary depending on the product and current order volume. We appreciate your patience, especially during peak seasons or special promotions.
Please refer to the "Processing and Delivery" section on each product page for more accurate delivery information.

For questions, please contact us at support@palettetique.com.